V-01
As a victim, I want to start without paying upfront, so that cost is never the reason I don't act.
✓ Free intake · anonymous · ~90 seconds to first envelope
Meridian · The Global Recovery Office
Confidential
Product · Brand · System Reference
The 360
Guide
One office, three doors. The single reference for how Meridian looks, speaks, and operates - from the person who lost everything to the institution that can freeze it.
Document
Office 360 Guide
Edition
v1.0 · 2026
Surfaces
Three + Console
Prepared for
m1k3d0w
01
A recovery office for the age of digital fraud.
When digital wealth is taken, this is where it comes home. Meridian is the client-facing office for people and institutions confronting crypto and digital-asset fraud - built to follow the money, build the case, and connect each victim with the right people.
Door 1
The Office
For victims. Evidence, tracing, and a credible path to recovery - free at every step, with the same care at every amount.
Door 2
The Coalition
For counsel. Court-ready forensic artifacts, loss-documentation toolkits, and expert declarations on demand.
Door 3
Meridian Nexus
For institutions. Programmatic freeze and verify, address intelligence, and a defensible audit trail.
Posture
Institutional, plain-spoken, unflinching. Never sensational, never salesy.
Promise
We do not promise outcomes. We pursue them, with evidence and coordination.
Forensics
On-chain tracing powered by CipherBlade, an integrated forensic partner.
Operator
Operated by NorthPoint Core Services, LLC, which earns on recoveries it helps secure.
Reading this document
This guide is the canonical reference for Meridian's product surfaces, brand system, audiences, and operating flows. It covers three public-facing doors, a victim case portal, and an internal operations console - the complete footprint a new operator, designer, or partner needs to understand the office end to end.
02
The brand system.
Meridian reads as an institution, not a startup. The system is editorial: a serif voice with authority, a single decisive accent, and restraint everywhere else.
2.1 · The mark
Meridian
The Global Recovery Office
Construction
A meridian line crossing a globe - longitude as the through-line from loss to recovery. The wordmark is set in Newsreader with open letter-spacing; the descriptor sits beneath in mono caps. Clear space equals the height of the mark on all sides.
2.2 · Color
Crimson is used once per view, with intent. The public doors run on ink-and-paper; the internal console inverts to a dark field with a brass operator accent.
2.3 · Typography
Newsreader · Display
where it comes home
Newsreader · Italic
everything.
Inter · Body
The front door for anyone who has lost money to digital fraud. Clarity, and tools you can use yourself.
IBM Plex Mono · Label
Free · Anonymous · 90 Seconds
2.4 · Voice & usage
Do
- Speak plainly and with authority. Short, declarative sentences.
- Lead with the victim's reality, then the path forward.
- Use crimson sparingly - one accent moment per view.
- Label CipherBlade as an integrated partner ("powered by").
Don't
- Promise recovery, guaranteed returns, or fixed timelines.
- Use fear-marketing, urgency gimmicks, or hype language.
- Stack multiple accent colors or gradients into one screen.
- Imply CipherBlade is owned, or expose internal capital structure.
03
One office, three doors.
Every audience enters through a door built for them - the victim, the attorney, the institution - plus the operators who work every case behind the counter.
Door 1 · The Office · /office
The Defrauded
Retail victim · small business
Situation
Lost funds to investment, romance, or "pig-butchering" fraud, often routed through SE-Asia compounds. Distressed, urgent, low crypto fluency.
Needs
Validation, a credible path, no upfront cost, fast evidence preservation.
What they get
Evidence Envelope + FlashTrace · freeLE / IRS Kit · freeRecovery Coordination · contingency
Door 2 · The Coalition · /coalition
Counsel
Plaintiff attorney · recovery firm
Situation
Represents fraud victims and needs forensic artifacts and compliance tooling to file, motion, and recover.
Needs
Court-ready trace reports, standardized loss documentation, qualified expert testimony.
What they get
Forensic Trace Report · $149LossComply Toolkit · $249Expert Declaration · custom
Door 3 · Meridian Nexus · /nexus
Institutions
Exchange · bank · PSP · insurer
Situation
Compliance and fraud-ops teams that must act on credible claims in real time and defend those actions later.
Needs
Programmatic verification, freeze workflow, immutable record of action.
What they get
Freeze / Verify APIExplorerAudit Trail
Behind the counter · The Operator
Recovery operators work every case from the internal Operations Console (desk). They triage intake by recoverability, coordinate across law enforcement, counsel, and exchanges, and keep an auditable record. Access is invite-only by design.
04
User stories.
What each audience needs to accomplish, in their own words - the backlog that the surfaces are built to satisfy.
Victim · The Office
V-02
As a victim, I want to package my evidence into one envelope, so that I hold a credible, organized record.
✓ Guided uploads · structured timeline · export-ready
V-03
As a victim, I want to trace where my funds went, so that I understand whether recovery is plausible.
✓ FlashTrace on-chain lookup · CipherBlade-powered
V-04
As a victim, I want a ready-to-file law-enforcement and IRS kit, so that I can report without legal expertise.
✓ Pre-formatted filings · jurisdiction guidance
V-05
As a victim, I want status on my case, so that I am never left in the dark.
✓ Case timeline · notifications · My Case portal
V-06
As a victim, I want to be connected to the right people, so that coordination happens for me, not by me.
✓ Recovery coordination on contingency
Counsel · The Coalition
C-01
As an attorney, I want a court-admissible forensic trace report, so that I can support filings and motions.
✓ Forensic Trace Report · $149
C-02
As a firm, I want a loss-documentation toolkit, so that I can standardize intake and compliance.
✓ LossComply Toolkit · $249
C-03
As counsel, I want an expert declaration on demand, so that I can introduce qualified testimony.
✓ Expert Declaration · custom scope
C-04
As counsel, I want to refer a client into the Office, so that evidence is handled before I engage.
✓ Warm handoff · shared case context
Institutions · Nexus · Operators · Console
N-01
As a compliance team, I want to verify an address via API, so that I can block disbursement in real time.
✓ Freeze / Verify API · address intelligence
N-02
As an institution, I want an immutable audit trail, so that my actions are defensible to regulators.
✓ Append-only record · Explorer
O-01
As an operator, I want a unified case queue, so that I can triage intake by recoverability.
✓ Console queue · status · assignment
O-02
As an operator, I want to manage invitations, so that console access stays invite-only.
✓ Allowlist-gated · default-deny
05
Property & system map.
Three public doors and one internal console, served by two backends and a small, deliberate set of partners and infrastructure.
Audiences
Victims
Counsel
Institutions
Operators
Surfaces
Marketing SPA
meridianoffice.org
Public · indexable · React Router on Vercel
Case Portal
app.meridianoffice.org
Victim self-serve · noindex · CSP-hardened
Operations Console
desk.meridianoffice.org
Internal · noindex · invite-only
Backends
Convex · meridian-app
Cases · envelopes · trace · notifications
Convex · meridian-desk
Queue · contacts · dispatch · invitations
Partners & infra
CipherBladeForensic tracing · integrated partner
Resend · Amazon SESTransactional + delivery
CloudflareDNS · email routing · DKIM
VercelHosting · auto-deploy
| Surface | Host | Audience | Indexing | Access |
|---|---|---|---|---|
| Marketing SPA | meridianoffice.org | Public · all doors | Indexed | Open |
| Case Portal | app.meridianoffice.org | Victims | noindex | Open signup (intake by design) |
| Operations Console | desk.meridianoffice.org | Staff operators | noindex | Invite-only · allowlist, default-deny |
06
Feature inventory.
The full surface-by-surface capability map - what exists today, and where each capability lives.
Marketing SPA
Case Portal
Operations Console
| Surface | Capability | Audience | Status |
|---|---|---|---|
| Marketing | Three-doors landing · hero, value framing, "Open a Case" CTA | All | Live |
| Marketing | The Office · victim door, "what to have ready", free-at-every-step | Victims | Live |
| Marketing | The Coalition · counsel door, paid forensic + compliance products | Counsel | Live |
| Marketing | Meridian Nexus · institutional API, Explorer, audit trail | Institutions | Live |
| Marketing | Meridian Dispatch · multi-source intelligence on the scam-compound economy | Public / press | Live |
| Marketing | The Record · resource library (guides, kits, references) | Public | Live |
| Marketing | About / Team / Legal · firm story, people, privacy & terms | All | Live |
| Case Portal | My Case · account create / sign-in, anonymous start | Victims | Live |
| Case Portal | Evidence Envelope · guided evidence capture & structured timeline | Victims | Live |
| Case Portal | FlashTrace · on-chain fund-flow lookup (CipherBlade-powered) | Victims | Live |
| Case Portal | LE / IRS Kit · pre-formatted filing package generator | Victims | Live |
| Case Portal | Case timeline & notifications · status visibility end to end | Victims | Live |
| Console | Operator auth · invite-only, allowlist default-deny | Staff | Live |
| Console | Case queue & triage · assignment, status, recoverability | Staff | Operational |
| Console | Contacts & dispatches · coordination across LE / counsel / exchanges | Staff | Operational |
| Console | Invitations · controlled access for counsel & institutions | Staff | Operational |
| Console | Payments, content, API keys, activity log · back-office & audit | Staff | Operational |
Status · Live: verified on the public domain. Operational: internal console capability backed by the meridian-desk data model.
07
User flows.
The core journeys, end to end - from a victim's first click to a coordinated recovery, and the operator loop that runs underneath.
VictimFrom loss to coordinated recovery
01ArriveLands on a door, opens a case - free, anonymous
→
02Build EnvelopeGuided evidence capture & timeline
→
03FlashTraceOn-chain fund-flow lookup
→
04LE / IRS KitGenerate ready-to-file package
→
05CoordinateConnected to the right people
→
06RecoveryPursued on contingency
CounselAcquire artifacts & represent
01Enter CoalitionCounsel door
→
02Select productTrace report · toolkit · declaration
→
03Receive artifactsCourt-ready outputs
→
04File & representMotion, recover, refer back
OperatorThe loop behind the counter
01Intake landsNew case enters the queue
→
02TriageScore by recoverability, assign
→
03DispatchCoordinate LE / counsel / exchange
→
04TrackAuditable contacts & activity
→
05ResolveClose, notify, record outcome
08
Data model.
The entities behind the surfaces, grouped by domain. Backed by Convex - one dataset for the case portal, one for the operations console.
Case & coordination
casescore
- status enum
- victim ref users
- lossAmount number
- recoverability score
- createdAt time
contactscrm
- case ref
- kind LE/counsel/exchange
- name string
- channel string
dispatchesops
- case ref
- target ref contacts
- state enum
- dueAt time
activityaudit
- case ref
- actor ref users
- event string
- at time
Identity & access
usersidentity
- email string
- role victim/staff
- name string
invitationsaccess
- email string
- role enum
- status enum
- token string
apiKeysnexus
- owner institution
- scope verify/freeze
- lastUsed time
coalitionnetwork
- firm string
- tier enum
- contact ref
Comms & commerce
notificationscomms
- user ref
- type enum
- read bool
subscriberscomms
- email string
- list dispatch
- optIn bool
contentcms
- slug string
- kind record/dispatch
- published bool
paymentscommerce
- product enum
- amount number
- status enum
Entity names reflect the live Convex schema (meridian-app + meridian-desk). Field lists are representative of each entity's role.
09
Visual showcase.
The surfaces as they ship today - captured live across every door, the case portal, and the operator console.
Home · Three doorsMarketing
The Office · VictimsDoor 1
The Coalition · CounselDoor 2
Meridian Nexus · InstitutionsDoor 3
Dispatch · IntelligenceMedia
The Record · LibraryResources
Case Portal · My CaseVictim app
Operations ConsoleInternal · invite-only
10
Integrations & partners.
A small, deliberate stack. Forensics and recovery economics sit with named partners; everything else is owned infrastructure.
Integrated partner
CipherBlade
On-chain forensic tracing behind FlashTrace and the Coalition's trace reports. Labeled "powered by CipherBlade" - an integrated partner, never represented as owned.
Operating parent
NorthPoint Core Services, LLC
The legal entity operating Meridian. Earns on recoveries it helps secure. Capital structure stays off public-facing surfaces.
Hosting
Vercel · all three surfaces, auto-deploy from main.
Backend
Convex · meridian-app & meridian-desk datasets.
DNS & email routing
Cloudflare · DNS, email routing, DKIM.
Email delivery
Resend + Amazon SES · transactional & delivery.
11
Appendix.
Domains & surfaces
| Domain | Role | Indexing |
|---|---|---|
| meridianoffice.org · www | Marketing · all doors | Indexed |
| app.meridianoffice.org | Case Portal · victims | noindex |
| desk.meridianoffice.org | Operations Console · staff | noindex |
Routes (marketing)
//office/coalition/nexus/dispatch/record/firm/team/privacy/terms
Brand quick-reference
| Display / serif | Newsreader |
| Text / UI sans | Inter |
| Label / mono | IBM Plex Mono |
| Accent | Crimson #8F1D2C · console brass #9C7B45 |
| Surfaces | Ink #1A1714 · Paper #F7F4EF · Bone #FBF9F5 |